Socio-technical System

Users are people using the Netflix platform.

Legal experts and policy makers have an impact the users and the CEO of Netflix.Their role is to protect the privacy of the users as well as supervise and advise the CEO of Netflix to make sure the company is in compliance to rules and regulations.

Advertising team have impacts on the users as they are in charge of all the advertisements that the users will come across.

Content creators try to understand the popularity of the movies that users prefer in order to create more content that is similar so that users will watch it.

Psychology researchers study the behavioral patterns and psychology of the users

The marketing team studies the tastes of users in order to better match advertisements with the preferences of the users.

Data analysts would capture the user data and further analyze this data to to identify patterns of preferences. Data analysts will also send the data to the database managers.

Database managers evaluate the model and the speed of streaming of the recommendation system.

The CEO of Netflix supervises investors and business partners, the database managers, the stockholders of Netflix, the chief managers, and various other employees. Additionally, the CEO is also in charge of monitoring the trends and monitoring the competitors.

Recommendation System Algorithm Developers work with the winners of the Netflix algorithm competition in upgrading the algorithm.

UX designers work on the user friendliness, visualization designs, and interface of the overall system in presenting the platform in the best way possible.

Netflix attorney: If the company were to have any legal issues, the role of the Netflix attorneys would be to provide legal advice and represent the company in any legal proceedings.


 

Analysis

In our socio-technical system, we analyze and study the different factors that are being affected by the Netflix recommendation system. We focus on how the Netflix recommendation system is impacting user preferences as well as how user tastes and viewing habits impact the algorithm and the database.

The CEO of Netflix has a big role in executing day to day operations, making sure things run smoothly and supervising several important employees who help keep the company going. The CEO communicates heavily with investors and business partners and maintains relationships with stockholders. These stakeholders have a check on the CEO. The CEO also has to be aware of the different trends in the market and initiatives that are being run by competing companies. The CEO also keeps in touch with the Netflix attorneys, legal experts and policy makers, receiving advice from them and seeking council if needed. Additionally, the CEO supervises the Database Managers and other employees.

Users who utilize the Netflix platform are impacted by so many different factors. The UX designers contribute to the users experiences as they have to visually design a platform that has a user friendly interface. The legal experts and policy makers shape policies that are implemented relating to user privacy and data capture. The advertising and marketing teams also impact the users in monitoring preferences and curating advertisements that users will likely be interested in. Content creators create movies and other types of videos that are shown on Netflix and users can choose from. Psychology researchers and data analysts also study the behavioral patterns of the users to better shape its platform and to collect and capture data to identify the tastes of the users.

Winners of the netflix recommendation system can contribute to the company in making a proposal to make the recommendation system better. This contest further makes the recommendation system open to more improved versions which innovate the system while still protecting users and their privacy.

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